CSGs Incident Management Retainer (IMR) is an agreement set up in advance of a cyber incident that entitles you to priority support, guaranteed SLAs and access to a wide range of incident response and security program readiness consulting services, it offers peace of mind to your organisation, offering expert support before and in the aftermath of a cybersecurity incident.

• 24/7 access to incident response experts.

• The ability to better manage costs with predictable budgets and improved response efficacy through tabletop reviews and readiness assessment

• Rapid response service levels to provide peace of mind in the event of an emergency

• Reduced recovery times with prearranged communication channels and predefined response playbooks

• Robust preparedness services, including tabletops, simulations, risk assessments, penetration testing, policy reviews and strategic advisory

• Flexibility to choose from a wide range of cyber services

• Flexibility in retainer hours usage and the ability to roll over a percentage of unused credits

• No minimum hourly usage requirements or lead times

• The elimination of prerequisite onboarding and technology integration